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Frequently Asked Questions |
Installing the Time Out Devotional in-page widget desktop channel |
What is an in-page widget?
Will the Time Out Devotional widget need to be installed each time I visit my social networking website?
Does the Time Out Devotional widget install on my computer?
My Time Out Devotional widget is not showing in my social networking website.
How can I remove/uninstall the Time Out Devotional widget from my computer?
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Setting Up the Time Out Devotional widget channel |
Why do I need to provide information under Personal Settings?
How can I change my Personal Settings?
If I install the Time Out Devotional widget on one computer can I access it on another?
Can I install the Time Out Devotional widget to multiple social network websites?
How do I see my new Time Out Devotional widget content every day?
How do I restart the Time Out Devotional widget application?
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Getting Time Out Devotional widget content and sending prayer requests |
How frequently can I expect to receive information?
How long does Time Out Devotional widget content last?
Can I stop Time Out Devotional widget content delivery?
Why am I not receiving any new content?
How do I submit a prayer request?
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Technical Questions |
What amounts of system resources will Time Out Devotional widget use?
What are the system requirements for Time Out Devotional widget?
Will Time Out Devotional widget work on Linux?
Will Time Out Devotional widget work on a Mac?
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Your Privacy |
Is Time Out Devotional widget Adware or Spyware?
Does Time Out Devotional widget monitor my online activities?
What do you do with the information asked of me in Personal Settings?
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Contact Us |
Toll-Free: 1-800-932-2145
Email: TechSupport@OurPrayer.org
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Answers |
Installing the Time Out Devotional in-page widget desktop channel |
Q: What is an in-page widget? |
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A: An in-page widget is an application that runs inside of your browser. It can be loaded into your favorite social networking website and accessed each time you visit.
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Q: Will the Time Out Devotional widget need to be installed each time I visit my social networking website?
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A: No. The widget will be saved inside of your social networking website. Each time you visit, the widget will be available.
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Q: Does the Time Out Devotional widget install on my computer? |
A: No. The widget exists only when you have your browser open. The only file that is saved on your computer is a ID file so we can recognize you each time you access the widget. This file is saved in the Flash Objects folder on your computer.
For XP:
Flash Objects are stored in:
C:\Documents and Settings\[username]\Application Data\Macromedia\Flash Player\#SharedObjects\[RANDOMLETTERS]
The cdn.directmessagelab1.com folder contains the Flash Object
For VISTA:
Flash Objects are stored in:
C:\users\[username]\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\[RANDOMLETTERS]
The cdn.directmessagelab1.com folder contains the Flash Object
For Mac:
Flash Objects are stored in:
From Finder: [username] ==> Library ==> Preferences ==> Macromedia ==> Flash Player ==> #SharedObjects ==> [RANDOMLETTERS]
The cdn.directmessagelab1.com folder contains the Flash Object
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Q: My Time Out Devotional widget is not showing in my social networking website. |
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A: This may happen for several reasons. First, check to see that your Internet connection is not interrupted. Second, the social networking website may be experiencing heavy internet traffic and is taking extra time to load or has experienced a temporary error and cannot load. Try reloading the social networking website, this may remedy the situation.
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Q: How can I remove/uninstall the Time Out Devotional widget from my computer?
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A: You will need to uninstall the widget from the Social Networking website. Each website has a different process on how to remove applications/widgets from their site. Please refer to your social networking website's FAQ for more details.
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Setting Up the Time Out Devotional widget channel |
Q: Why do I need to provide information under Personal Settings? |
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A: Providing your name allows us to personalize your Time Out Devotional widget with a greeting.
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Q: How can I change my Personal Settings? |
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A: To change your Personal Settings, you need to click the "Settings" button located on the top right of the application. Make your necessary changes, and when you are satisfied, click the "Save" button.
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Q: If I install the Time Out Devotional widget on one computer can I access it on another? |
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A: Each desktop functions independently. Although you can access your favorite social networking website from any computer, the identification file is stored on your specific computer. If you access the Time Out Devotional widget from another computer, you will be asked to re-enter your Personal Settings.
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Q: Can I install the Time Out Devotional widget to multiple social network websites? |
A: Yes. You can install into as many social networking websites as are displayed in the syndication page.
Once you enter in personal settings data for the widget in one social networking website, the data will remain if you decide to install into another social networking website. There will be no need to re-enter in your personal settings if using the same computer.
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Q: How do I see my new Time Out Devotional widget content every day? |
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A: Once you have installed the Time Out Devotional widget into your favorite social networking website(s), all you will have to do is visit that social networking website to view your Time Out Devotional widget. New content is automatically sent daily.
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Q: How do I restart the Time Out Devotional widget application? |
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A: Just refresh the browser.
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Getting Time Out Devotional widget content and sending prayer requests |
Q: How frequently can I expect to receive information? |
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A: The Time Out Devotional widget automatically posts new content on a daily basis. You can send prayer requests anytime and as many times as you choose.
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Q: How long does Time Out Devotional widget content last? |
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A: The Time Out Devotional widget displays only today’s content. Every day new content appears and yesterday’s content is removed. New content is delivered on a schedule set by OurPrayer.
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Q: Can I stop Time Out Devotional widget content delivery? |
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A: New content is delivered daily until the Time Out Devotional widget is uninstalled.
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Q: Why am I not receiving any new content? |
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A: This could occur for several reasons. First, check to ensure that your Internet connection is working. We cannot send information if we cannot reach your Time Out Devotional widget. If this is not the case, try refreshing the browser window.
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Q: How do I submit a prayer request? |
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A: Simply type in your prayer request in the yellow box and click on "submit your request securely." You will be directed to the OurPrayer website where you can select more prayer options. OurPrayer volunteers will pray for your individual prayer request by name and need.
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Technical Questions |
Q: What amounts of system resources will Time Out Devotional widget use?
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A: On an ongoing basis, the Time Out Devotional widget will require an average of 6 - 17% of CPU utilization, 5 - 35Mbs. This usage is typical for a standard computer application.
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Q: What are the system requirements for Time Out Devotional widget? |
A: For PC:
Pentium 4, 512MB of RAM. Windows 2000, 2003, XP, or Vista with Microsoft IE 6.0 or higher.
For Mac:
G4 with OSX 10.4 or 10.5.
Browsers supported:
Internet Explorer 6
Internet Explorer 7
Firefox 2+
Firefox 3+
Safari 3+
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Q: Will Time Out Devotional widget work on Linux? |
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A: Not at this time.
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Q: Will Time Out Devotional widget work on a Mac? |
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A: Yes. Time Out Devotional widget will run on Mac OSX 10.4 or 10.5.
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Your Privacy |
Q: Is Time Out Devotional widget Adware or Spyware? |
A: The Time Out Devotional widget is not Adware or Spyware. Time Out Devotional widget is a standalone in-browser application. We adhere to the following criteria to ensure there is never a Spyware or Adware issue:
1) You consent to download.
2) There is no monitoring of any other activities that happen on your computer.
In addition, Time Out Devotional widget will never be bundled or downloaded with Adware or Spyware. More information on guidelines any in-page application should adhere to can be found at http://www.truste.com/td/executive_summary.php
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Q: Does Time Out Devotional widget monitor my online activities? |
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A: No. The Time Out Devotional widget is an information and content delivery service that provides OurPrayer.org information.
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Q: What do you do with the information asked of me in Personal Settings?
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A: This information is only retained and used for the running of the Time Out Devotional widget.
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